I had a possibility to travel abroad recently. It didn’t push through mainly because of the very short notice, but part of the reason is an expired passport. I decided to go ahead with renewing my passport anyway so I don’t have to worry about it for the next five years.
There’s a new process and a new location for passport renewal these days. I heard that it’s a lot easier than before (this is the first time I’m doing the renewal myself) due mainly to having a more streamlined process. It all starts with setting up an appointment at the DFA website. I had a bit of problem setting one up – whenever I selected a date and time it would say that it was already full and I had to select another one; but when I did, the site said I already had too many requests and had to block my IP for a little bit. I suspect it has something to do with going through my work IP. I did get an appointment set up for 2PM last Feb 1.

Image from www.filipinamom.com
I perused this really useful website MetroManilaDirections to give me ideas of what to expect. Since I’m going to a completely new place, I opted to use public transport instead of driving. I left my car at a parking building in McKinley Hill at the Fort at 11:30am and started my adventure.
My husband recommended an FX stop behind Piazza but none passed through while I was waiting there. Rather than waste more time waiting for something that might not arrive, I opted to walk up the hill and ride a jeepney going to MRT Guadalupe (Php13). It was a bit scary since I am not at all familiar with the Guadalupe area, and the jeep let us down at someplace that’s not within site of the MRT station or even EDSA. I just followed the crowd and eventually I was able to get on a southbound train to Taft (Php11).

Image from http://www.urc.ph
From Taft station I got on an ordinary bus with a MIA-611 Tambo signage (Php10). It took me directly to DFA, but I had to cross the very busy street first. I found Gate 2 (or was it Gate 3?) where they checked my bag upon entry. The appointment confirmation booth was right across the entrance – they will check your appointment and put a stamp on your application form. I proceeded to the documents confirmation booth, where there were about 90 people queued in front of 30 stations. I didn’t really have long to wait when it was my turn at a booth.
There was a woman in the booth beside mine who was turned back – she was missing some documents from NSO. I was deathly afraid that I’d be turned back too because 1) I didn’t have any photocopies of my NSO documents, 2) my application form was printed on SHORT bond paper, and 3) I didn’t have photocopies of my government-issued IDs. I didn’t really have to worry, but I had one close call – the clerk didn’t see the photocopy of the last page of my old passport (I did have it though).
My application was approved, and I was given a receipt which I was to take to the cashier and pay the passport fee. Since I was no longer in a hurry, I chose regular and paid Php950 (you’d be paying Php1200 if you wanted express processing). That meant my passport would be released on Feb 23 (if express it would’ve been released Feb 10). I got lost a little after I paid at the cashier, but I was supposed to proceed to a table under the “STEP 3″ sign to get a queue number from a dude manning it. This was the queue for the encoding/picture taking part, and is essentially the last part of the renewal process. I got a number roughly 500 people away from what they were currently serving.
While waiting, I bought a passport delivery service for Php120 where essentially they will claim the passport for you on the day of the scheduled release and deliver it to your preferred address the next day. That let me get my waiting down to 400 people. There were about 70ish stations servicing the encoding/picture taking section, so it really wasn’t that terrible a wait. I found a nice empty seat at about the 350people count – there were lots of seats available for the people waiting their turn at this last stage, but they were nearly all taken. I snoozed a bit and awoke at about 200people count. Finally I got my turn, but strangely enough there was another guy that arrived at the same station. It was a wait of about 5 minutes while that guy was processed, and it took another 5 minutes for my own turn to finish. And that was that! All I need to do now is to wait for Feb 24 for my passport to be delivered.
The trip back was a different path. I took a fiera-type vehicle back to MRT Taft (Php10). After a quick snack at the mall connected to the station, I took a train north and got off at Ayala station (Php10). From there I took a west-bound Fort bus (Php12) and went down at the Victoria stop. I walked back to the 5th Ave-McKinley Rd intersection and took a Gate 3 jeep which let me down at McKinley Hill itself.
What are my takeaways? 1) I could have saved a lot of effort by just driving there. There was an unpaved parking lot just beside DFA, although I didn’t see how much it would cost. 2) Having all documents ready (including photocopies) makes things a lot easier. 3) The longest wait was at the encoding/picture taking. It would be a very difficult endeavor if you have kids with you.


